The Recipients section is generally intuitive, but there are a few additional features and tools that offer more possibilities.
Please review the functionality described to fully explore the options in the Recipients configuration.
There is significant flexibility in determining who receives email alerts. It may be tempting to add many people as recipients on emails, but this can cause a negative user experience. Frequent email alerts may be treated as spam by irritated users.
Use the column functionality to send email alerts to a record field value that can changes for individual records.
8/30/2017 10:55 PM
9 comments [latest: 12/14/2017 5:38 PM]
[9/10/2015 5:33 PM]
What method would you use to identify a users Manager, and include the Manager as a recipient?
[9/10/2015 7:03 PM]
Manager is determined according the user profile in Active Directory, assuming you update that information.
[4/1/2017 2:27 PM]
Is there a way to customize/change "From" email address and "Reply to" email address? Sorry can't find where to change it. It always default to email address of the Alert creator.
[4/1/2017 3:20 PM]
Danny: yes, it is possible, in O365 version the site collection administrator needs to enable it under Administration
[7/25/2017 9:16 AM]
I am getting my alerts through as "Paul Spence " I am trying to change the display name for these alerts for all users in Office365. I have just read this https://support.microsoft.com/en-gb/help/3134824/information-about-changes-to-the-address-that-is-used-to-send-notifica
Can this no longer be done?
[7/25/2017 2:42 PM]
Paul: alerts are not related to SharePoint's own notification, so the article doesn't apply. You can specify any account you want as a sender, as long as you take the necessary steps to configure Alerts. Go over the documentation article under Smart Alert Pro consideration for Office 365.
[12/14/2017 4:33 PM]
My current setup has alert logic so that any time a communication note is added into a field, an alert is sent to the "project requester" and the "project doer" (these fields are from "user in column"). When I submit a new note, I do not need to receive an alert for the new note that I just added -- it only needs to go to the recipient it's intended for. The same scenario applies for the reverse (when the "project doer" adds a new note intended for the "project requester").
Is setting up logic like this possible for alerts, and if so, any pointers on how to set that up?
[12/14/2017 5:38 PM]
Scott: only if you set up two alerts and have conditions in each
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