Customer Support System in SharePoint

Webinar | All webinars and workshops
Aired: 15-Jul-2021

What is your process for providing support to customers? What does your support form look like? Do you have a dynamic system to handle requests from your customers, route the request and automatically handle follow ups? Would like to use your SharePoint platform to handle these requests?

Join us for our next presentation showing how to set up your own solution including a public facing customer support form.

This system incorporates these key features:

  • Simple easy-to-use form for customer support requests
  • Assign support ticket to responsible employee
  • Use status tracking and update functions
  • Automatic email updates to customer and employees
  • Dynamic dashboards to check ticket status
  • Ensure excellent customer service and communication

Sign up for our presentation to see just how easy it is to set up your own Customer Support System using SharePoint and Ultimate Forms.

At Infowise, we serve as your strategic partner, assisting public and private enterprises in your digital transformation endeavors with our salable, smart, and robust tools, software, and applications. Our product Infowise ULTIMATEforms contains 20 individual SharePoint components, developed to give you the power to innovate, automate, and scale up your processes. ULTIMATEforms helps you create amazing, advanced business solutions based on your SharePoint lists and document libraries, using nothing but your browser! Anything from simple Leave Request or Expense Report and all the way to complex Help Desk or Project Management solutions can be built in minutes, without writing a single line of code.

Click here to download Infowise ULTIMATEforms free 30-day trial. Then go ahead and create an unlimited number of business process applications. Or even better, do you want to start with a fully-built solution? Click here and browse our vast business solution library, install and re-purpose to service your needs, free of charge.

Infowise logo
© 2005-2021 Infowise Solutions Ltd
Microsoft partner logo
GSA Schedule

What is right for you?

Online Trial

Not ready to install yet? Create a trial site in our environment
  • Full control of the site and its settings
  • Optionally pre-install one of our business solutions
  • Site provisioned automatically
  • Expires after 30 days
Register Now

Installation

Install in your own environment, on Microsoft 365 and on premises
  • Start working with your real users and data
  • Install on SharePoint Online or on premises
  • Register for 30 day trial
  • Trial can be converted to paid license
Request a Live Demo

Book an appointment for a one-on-one with an ULTIMATEforms expert trainer.

Test drive the awesome power of ULTIMATEforms

Learn how to quickly and easily turn time-consuming business processes into automated, efficient workflows.

Have a strong start

Only thirty minutes of well-coached time can translate into great future savings in time and money. So, sit back and enjoy the ride.

It's Free

Learn how to address business process pain points immediately. Save time and money.