Customer Support System in SharePoint
Webinar | All webinars and workshops
What is your process for providing support to customers? What does your support form look like? Do you have a dynamic system to handle requests from your customers, route the request and automatically handle follow ups? Would like to use your SharePoint platform to handle these requests?
Join us for our next presentation showing how to set up your own solution including a public facing customer support form.
This system incorporates these key features:
- Simple easy-to-use form for customer support requests
- Assign support ticket to responsible employee
- Use status tracking and update functions
- Automatic email updates to customer and employees
- Dynamic dashboards to check ticket status
- Ensure excellent customer service and communication
Sign up for our presentation to see just how easy it is to set up your own Customer Support System using SharePoint and Ultimate Forms.
At Infowise, we serve as your strategic partner, assisting public and private enterprises in your digital transformation endeavors with our salable, smart, and robust tools, software, and applications. Our product Infowise ULTIMATEforms contains 20 individual SharePoint components, developed to give you the power to innovate, automate, and scale up your processes. ULTIMATEforms helps you create amazing, advanced business solutions based on your SharePoint lists and document libraries, using nothing but your browser! Anything from simple Leave Request or Expense Report and all the way to complex Help Desk or Project Management solutions can be built in minutes, without writing a single line of code.
Click here to download Infowise ULTIMATEforms free 30-day trial. Then go ahead and create an unlimited number of business process applications. Or even better, do you want to start with a fully-built solution? Click here and browse our vast business solution library, install and re-purpose to service your needs, free of charge.