What is your process for providing support to customers? What does your support form look like? Do you have a dynamic system to handle requests from your customers, route the request and automatically handle follow ups? Would like to use your SharePoint platform to handle these requests?
Join us for our next presentation showing how to set up your own solution including a public facing customer support form.
This system incorporates these key features:
- Simple easy-to-use form for customer support requests
- Assign support ticket to responsible employee
- Use status tracking and update functions
- Automatic email updates to customer and employees
- Dynamic dashboards to check ticket status
- Ensure excellent customer service and communication
Sign up for our presentation to see just how easy it is to set up your own Customer Support System using SharePoint and Ultimate Forms.
At Infowise, we serve as your strategic partner, assisting in your digital transformation. ULTIMATEforms contains a wide array of SharePoint components, developed to give you the power to innovate, automate, and scale up your processes. ULTIMATEforms helps you create amazing, advanced business solutions based on your SharePoint lists and document libraries, using nothing but your browser! Anything from simple Leave Request or Expense Report and all the way to complex Help Desk or Project Management solutions can be built in minutes, without writing a single line of code.
Flexible Forms That Work the Way Your Business Does
Create modern, responsive forms in SharePoint that are easy to build and even easier to use. Add tabs, control who sees what, validate input, and capture complex data with repeating sections and electronic signatures.
Build forms that guide users, reduce mistakes, and keep your processes running smoothly, all while your data stays securely inside SharePoint.
Automation Without The Complexity
Replace complicated workflows with simple, powerful Actions that run directly inside SharePoint. Create, update, and connect data across systems like Exchange, SQL, and Teams with just a few clicks.
Set up automation in minutes, not hours, and give more people the ability to build and manage solutions without relying on developers or getting stuck in long backlogs.
Clear Reporting That Drives Action
Turn your SharePoint data into dashboards, reports, KPIs, calendars, and charts that are easy to understand and share.
Give your team real visibility into what is happening so they can respond faster, stay accountable, and make better decisions every day.
Pre-Built Solutions That Get You Started Fast
