The form serves as a structured tool for documenting and managing product-related challenges that arise during a project. It comprises three sections: Product Details, Issue Details, and Contact Information. The Product Details section captures essential information about the product, including its name, ID, description, and owner.
The Issue Details section meticulously records specifics of reported issues, such as date raised, raised by, issue title, description, impact, priority, status, assigned to, date assigned, expected resolution date, date resolved, resolution description, and closed by. This exhaustive set of fields ensures a comprehensive log of the issue's lifecycle, enabling effective tracking and management.
The Contact Information section captures details of the person reporting the issue, including their name, email, role, department, and phone number, facilitating communication and clarification regarding the reported issue. Overall, the form enables a systematic approach to handling product-related challenges, ensuring efficient tracking, assigning accountability, and fostering effective communication within a corporate environment.
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