Vladi Gubler
Vladi Gubler
August 13, 2025
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The Challenge of Alert Overload

If you're managing a busy SharePoint environment, you've likely faced this problem: too many notifications churning through your inbox. Each time someone adds, modifies, or deletes an item (or when date-based triggers fire) you receive separate emails. Pretty soon, it turns into noise, and alerts start being ignored. You miss something important or simply get overwhelmed.

The Alerts component of Infowise Ultimate Forms, offers a powerful remedy: Summary Mode. This feature compiles all triggered alerts into a single consolidated email. Each change is reduced to one brief, actionable line, preventing alert fatigue while maintaining high visibility.


What Is Summary Mode?

The Summary Mode is an alert delivery option that condenses multiple notifications into one bite-sized email. Instead of receiving separate alerts for each action, you get a short, comprehensive summary. For example:

“Marketing plan 2013 has been modified by John Smith : 06/06/2012 12:13 PM”

Alerts batch-processes all relevant events and delivers them in a single message. This summary email can include additions, edits, deletions, or timed notifications, all combined for efficient consumption.


Why Summary Mode Makes a Difference

  1. Inbox Efficiency
    No more spammy inbox overload - just one digest listing everything important.

  2. Actionable Clarity
    Filtering through dozens of emails is stressful; summary lines mean you get exactly what happened, when, and by whom.

  3. Comprehensive Coverage
    Alerts from across lists or site collections can converge into one message if scheduled at the same time and addressed to the same recipient group.

  4. Enhanced Context with Conditions
    Combine Summary Mode with conditional filters to see only what's relevant - focusing your attention where it matters.


Use Cases That Benefit Most

A. Project Management Dashboards

Monitor updates: deliverables changed, tasks modified, even deletions, captured in one unified summary email.

B. Compliance Audits

Keep tabs on changes to important records like invoices or contracts without drowning in email volume.

C. Multi-Team Workspaces

If multiple teams are updating documents in different places, Summary Mode delivers an inclusive snapshot without clutter.

D. Weekly Status Report

Set alerts to batch-digest weekly changes - perfect for executive summaries or team check-ins.


Key Features That Amplify Summary Mode

Alerts is more than just summarization. These capabilities make it flexible and powerful:

  • Alert Triggers
    Configure alerts for item creation, modification, deletion, check-in/out, or date-based triggers.

  • Conditions-Driven Alerts
    Only receive summaries for items that meet specific criteria - such as status changes or metadata filters.

  • Multiple Delivery Options
    Supports immediate, daily, weekly, monthly, or business-hours delivery. Summary Mode can apply to both immediate or delayed notifications. 

  • Rich Email Capabilities
    Customize templates with custom subject lines, headers and footers. 

  • Admin Control & Optimization
    Administrators can centralize management, set restrictions, review logs, manage zones, and define sender fields.


Step-by-Step: Configure Summary Mode Alerts

Here’s how to set one up:

  1. Add or Manage an Alert
    In SharePoint, navigate to list, folder, or item. Next open Ultimate Forms settings using the Design button and then Alerts.

  2. Select Trigger Type
    Choose action type: add, modify, delete, or date/time–based.

  3. Add Conditions (Optional)
    Define static conditions like Status = Approved, or dynamic conditions like Modified by = [Me]. You can also configure timer-based conditions according to a value in a Date column, such as 2 days before Due Date.

  4. Configure 'When to Send'
    Choose summary frequency - daily, weekly, immediately, within business hours, etc.

  5. Enable Summary Mode
    Select "Send as single message" or "Summary mode" (compact form). In summary mode, alerts are combined into line items, and templates are bypassed. 

  6. Customize Email or Use Template
    When not using Summary Mode layout, you can create your own mail template with placeholders, formatting, and attachment options. You can also choose one of your organizations pre-defined email templates shared by an administrator.

  7. Review Recipients & Advanced Options
    Choose internal/external recipients, configure SMS (on premises), embedded images, or sender details.

  8. Save and Monitor
    Start catching summarized updates. Admins can review logs and tweak as needed.


Best Practices to Maximize Value

Tip Guidance
Avoid Over-Frequency Use daily or weekly summaries instead of immediate ones.
Be Selective on Recipients Only send to relevant staff to avoid email fatigue.
Subject Line Clarity Include context or tool name - e.g., “(PMTool) 3 Updates: Project Center”.
Include Item Links Always provide clickable links - so email readers can jump to actionable items.
Use Clear Conditions Ensure only important updates make it into summaries.
Audit & Tweak Regularly Review who is receiving and what info is being served.
Pair with Templates For when detailed alerts are needed - outside summary mode.

Real-World Example: Team Site Alerts

Imagine a procurement team with a SharePoint "Orders" list.

  1. Setting Conditions
    Alerts configured for Status = Pending Approval.

  2. Delivery Schedule
    Set to daily summary at 9 AM Monday–Friday.

  3. Summary Mode ON
    Email includes:

    • Order #123 changed by Jane on 08/12/2025 08:00 AM

    • Order #124 added by Bob on 08/12/2025 08:15 AM

  4. Who Gets It
    Sent to ProcurementLead@company.com.
    Subject: (ProcurementTool) Daily Order Summary - 2 Items

  5. Outcome
    No clutter, just a focused list of attention-worthy changes each morning.


Why Ultimate Forms Stands Out

  • Unified Messaging: No dumping dozens of emails into inboxes.

  • Precision: Conditions ensure only relevant updates get through.

  • Template control: Custom formatting, attachments, and token placeholders.

  • Admin Visibility: Centralized logs and template control build governance.

  • Scale-Friendly: Great for team sites, department libraries, entire site collections.


Conclusion: Summary Mode Powers Smarter Alerts

In dynamic SharePoint environments, constant notifications can dull vigilance. Ultimate Forms’s Summary Mode cuts through the noise by summarizing updates cleanly, so users focus on what matters. It's all over for endless emails!

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