When you want to initiate a business process based on information coming from an email or from a line-of-business application, you need to get that information into your data source first. Unfortunately, built-in tools are either missing or too cubersome and limited. Importing data from databases requires external tools or custom development

With Import, you can define import profile using just your browser. Create a new profile, set up a schedule, point it to a mail account or a database and decide what you want to do with the incoming data (create new items, just the way you want them or update existing items, you can even extract the ID of the item to update from any text fields, such as email subject line). That's it, your import profile is ready to start working, no hassle.