Take Control of your SharePoint Help Desk System

Will Cooper
Will Cooper
January 19, 2016 | Sample Applications

We had a great meeting today where we demonstrated the natural way that Infowise Ultimate Forms can be used to easily build and customize your own Help Desk System in Sharepoint:

There are many off the shelf ticketing systems, but these can often become too limiting when it is necessary to meet specific custom requirements.

Our tools often the versatility to build a system that meets many custom requirements without having to use any code:

  • Automatic ticket history tracking
  • Customized email alerts on ticket updtes
  • Dynamic dashboards using visual indicators
  • Stalled ticket tracking and alerts
  • Overall ticket status charting
  • Ticket file attachments (inline)
  • Filtered views based on ticket status
  • Tabbed interface with logically grouped fields
  • Security group settings to control user access levels

I'm interested to hear what kinds of custom requirements you would like to use in your help desk system...

Please drop me an email or post a comment. What would you like your ticket tracking system to accomplish?

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Comments are not designed to replace support calls. If you have a specific issue with one of our products, please send an email to support@infowisesolutions.com to open a support ticket.

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100% No-Code Solution

It's never been easier, to create, innovate and share, all you need is your web browser!

Cost-effective

Address business process pain points immediately. Save time and money.

Fantastic Support Team

Facing difficulties installing the application? Contact our fantastic support team.

support@infowisesolutions.com
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Request a Live Demo

Book an appointment for a one-on-one with an ULTIMATEforms expert trainer.

Test drive the awesome power of ULTIMATEforms

Learn how to quickly and easily turn time-consuming business processes into automated, efficient workflows.

Have a strong start

Only thirty minutes of well-coached time can translate into great future savings in time and money. So, sit back and enjoy the ride.

It's Free

Learn how to address business process pain points immediately. Save time and money.