Manage and track service requests across your entire organization
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CCS Service Request for Microsoft SharePoint streamlines and automates submitting, routing and tracking requests from employees and customers. See our SharePoint Help Desk Introduction, then a detailed SharePoint Help Desk Video.
SharePoint Help Desk / Service Request is customizable and covers a wide range of service processes. Eliminate time-consuming follow-up emails and phone calls. Institute procedures and controls to meet compliance regulation. Measure service levels. Employees spend more time doing their jobs, customer satisfaction increases, and departments; HR, IT and Facilities and others are more productive.
Customize SharePoint help desk service request to fit your needs. Do it yourself using standard SharePoint or let us do it for you with our customization services.
Every server running Windows SharePoint Services Web Application requires a license, regardless whether or not it is accessed by users. Free licenses for application servers will be provided upon request.
Use the Buy Now links above for direct purchase using credit card or PayPal. To issue a formal quote and for payment through a Purchase Order (PO), please contact Sales
Please contact us for additional licensing plans, including
This solution can be installed on SharePoint 2010 Foundation and Server and SharePoint 2013 Foundation and Server.