SharePoint components - business processes without development, InfoPath, SharePoint Designer or workflows. SharePoint Services, SharePoint Foundation & SharePoint Server 2007-2016.

Crow Canyon Service Desk

Service desk system from Crow Canyon

Manage and track service requests across your entire organization
Get more information from Crow Canyon here
SharePoint Help Desk, a Crow Canyon award-winning application
  • Increase Productivity
  • Streamline Internal Service Processes
  • Better Visibility and Accountability
  • Tracking for Compliance Reporting
  • Supports IT, HR, Facilities and other departments
  • Employee Workspace/portals for status, access, policies and announcements
  • Track and manage corporate and IT Assets and cross reference with requests

CCS Service Request for Microsoft SharePoint streamlines and automates submitting, routing and tracking requests from employees and customers. See our SharePoint Help Desk Introduction, then a detailed SharePoint Help Desk Video.

SharePoint Help Desk / Service Request is customizable and covers a wide range of service processes. Eliminate time-consuming follow-up emails and phone calls. Institute procedures and controls to meet compliance regulation. Measure service levels. Employees spend more time doing their jobs, customer satisfaction increases, and departments; HR, IT and Facilities and others are more productive.

Customize SharePoint help desk service request to fit your needs. Do it yourself using standard SharePoint or let us do it for you with our customization services.


Smart List Pro
Instantly turn your SharePoint lists into full-fledged applications using tab and column permissions, Wizard mode, custom input validation, view permissions and much more
Smart Alert Pro
Take the good old alerts to a new level, with conditions, timed notifications, user-defined mail templates and much more. Define precisely what you want to be notified of and when, without flooding your inbox with useless messages.
Associated Tasks Field
Turn any simple list into a complete business solution! Assign related tasks, items and documents and manage their lifecycles, and all that from within the parent item itself. No more clicking through pages, see it all at once, drill down and make your business decisions on the spot.
Connected Field
Create cascading master-detail relationships between lookup columns in SharePoint lists and document libraries. Filter city column values by country, it is as easy as it should be!
Smart Print Pro
Your SharePoint lists and items can now be printed, converted to PDF or emailed with just one click!
Electronic Signature Field
Need to create a regulatory-approved system based on SharePoint? Must be compliant with FDA CFR part 11 regulations? Now you can! Make sure your users sign what they submit. Unless the data is changed, the signature clearly demonstrates its validity.
List Search
Finding an item in a large list can be a grueling task. Not any more, with advanced search capabilities of Infowise List Search you can find whatever you need in a second!
Smart ID Pro
Create custom document/item IDs according to your own business rules, based on functions and column values and subject to conditions. Don't settle for what SharePoint can do, make SharePoint do what you need!
Color Field
Bundle of Color Choice and Indicator fields, adding color-coding, custom icons, KPIs, progress bars and dynamic countdowns to any SharePoint item and view
User Property Field
Streamline SharePoint form data entering by automatically filling out your name, phone number or any other property already in the system

Every server running Windows SharePoint Services Web Application requires a license, regardless whether or not it is accessed by users. Free licenses for application servers will be provided upon request.

Purchase using a credit card or PayPal. To issue a formal quote and for payment through a Purchase Order (PO), please contact Sales

  • Website License - entitles you to the right of using the products only within the SharePoint site of the solution. Using the products in any other sites of your SharePoint farm, new or existing, is not possible or permitted
  • Server License with Annual Support - entitles you to the right of installing the product on one front-end server, including the right to contact us on non-bug related issues within the period of one year. You can use the components on any site of your SharePoint farm in any configuration. The support includes help with installation, integration or customizations. Bug fixes are included with any license free of charge.
  • Server License - entitles you to the right of installing the product on one front-end server. Front-end server is one responding to user requests (web server). You can use the components on any site of your SharePoint farm in any configuration. This license is not time-limited, but you are not entitled to new versions, except for explicit bug fixes.
  • Developer License - entitles you to the right of installing the product on one front-end server in non-production environment. You can use this license for your test/integration/pre-production farms. Note that you must order at least one full server license to have the right to order a developer license.
  • Annual Support Renewal - extends the annual support to another year. You must order the original product with annual support to be eligible for this renewal.

This solution can be installed on SharePoint 2010 Foundation and Server and SharePoint 2013 Foundation and Server.