SP IT Portal is a next generation IT support site that is part of a Digital Workplace. Unlike traditional standalone help desk applications, SP IT Portal is a complete operational portal that drives employee self-service through a MyIT portal. With the IT Staff Portal, IT processes are automated with a full-featured help desk, asset tracking, and change management. Provide better IT service and response to employees, optimize productivity for IT staff, and provide visibility to management with SP IT Portal.

Get more information from SP Marketplace.

Native Office 365 and SharePoint

  • Built on native SharePoint using lists, libraries, and pages
  • 100% customizable by power users using the SharePoint web interface
  • Not impacted by Office 365 or SharePoint Online changes
  • Consistently designed as part of a Digital Workplace structure

Next Generation

  • Help Desk
  • Capture cases from the portal, email, mobile devices, or web form
  • Automated notifications sent by email for users and staff
  • Integrated with assets, tasks, change, and documents
  • Interactive resolution with Skype
  • Flexible reporting and dashboards

Asset Tracking

  • Track asset information, location, owner, history, maintenance, and cost
  • Cross reference cases, changes, documents, warranty, and assigned tasks
  • Populate from and link to network inventory tools
  • Dashboard and reporting on asset inventory
  • Export data to Excel or Power BI

Change Management

  • Track changes, requests for software, hardware, network
  • Approval routing to IT management
  • Generate change requests directly from cases or assets
  • Assign tasks directly from change requests
  • Capture risks, impact, and other information in request​

Employee Portal

  • Automatically redirect non-IT staff to the employee portal
  • Submit cases and see individually assigned case status from the portal
  • Knowledge base for self service
  • IT announcements and alerts
  • IT documents like policies, reference cards, manuals and more
  • Links to training videos and tutorials
  • Satisfaction survey

Staff Team Portal

  • Secure portal to optimize IT staff collaboration and productivity
  • Team news, calendar, documents, discussions, and task tracking in SharePoint or Office 365 Groups
  • MyWork page to see all individually assigned work
  • Link directly to workplace applications or other functional IT applications
  • IT dashboard in Power BI


Visit vendor for information regarding pricing, installation, customization, training and support.

Free Template Application

This solution is free to use, modify and re-purpose. UltimateForms is required to be licensed within your whole farm or only within one website

Easy to Learn

Watch videos to see the applications in action.

Self-configuring Site Template

Applications are self-installing, self-configuring site template. All the necessary configurations are done automatically.


Facing difficulties downloading the application? Contact our fantastic support team.

support@infowisesolutions.com

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Free Template Application

This solution is free to use, modify and re-purpose. UltimateForms is required to be licensed within your whole farm or only within one website

Easy to Learn

Watch videos to see the applications in action.

Self-configuring Site Template

Applications are regular SharePoint site templates. All the necessary configurations are done automatically by Template Manager.


Facing difficulties installing the application? Contact our fantastic support team.

support@infowisesolutions.com

Try for Free!

No credit card required. No setup fees. No obligation


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